Something not working, or a question about your account? Write to support@ejuribd.tech and tell us what happened. We read every message.
They turn a message we cannot act on into one we can fix the same day:
An answer says "no authority found". That is not a fault. The app only answers when a section of a real statute supports the answer, so a question outside the law it holds — or one that is not a legal question at all — gets that reply instead of a guess.
I paid and Premium did not turn on. Open the app and pull down on the Profile screen. Payment confirmation reaches us from the payment provider, and a slow network can delay it by a few minutes. If it is still off after an hour, send us the date, the amount and the number you paid from.
I forgot my password. Tap Forgot password on the sign-in screen. A six-digit code goes to your email and is valid for 15 minutes.
I signed in with Google or Apple and cannot find the lawyer workspace. The app asks whether you are an advocate only once, when the account is brand new. Write to us with your chamber name and we will switch the account over.
Hearing reminders are not appearing. Check that notifications are allowed for E-JuriBD in your phone's settings, and that the reminder switch is on in Settings → Notifications.
You can do it yourself in Settings → Account → Delete account, or use the account deletion page.
We aim to reply within two working days. We are a small team in Dhaka, so messages sent over a weekend are usually answered on Sunday.